Overview
To
help you take maximum advantage of the power and productivity available
in every EBS product, we offer a variety of training and consulting
options geared to different learning styles. Whether you're a brand
new user of our software or an experienced veteran, we can help you
get more out of your systems and reduce your stress!
EBS
also offers customized consulting and conversion services that are tailored
to fit the needs of your firm. Our Implementation Consultants help not
only our new users but also any firm looking to make a change, analyze
current hardware and software systems, business processes and policies.
We then work with you to develop compressive strategies that are in
harmony with the specific needs of your company.
Allow
us the opportunity to evaluate your network and make recommendations
to the way your company communicates electronically and provide other
cost effective solutions. We have many network services that we can
provide.
Eagle
offers a range of support services to help you use your distribution
products effectively - whether you are installing the software or running
the application. Our support programs help you gain fast, accurate answers
to your technical questions through knowledge databases, interactive
documentation, technical support, and online open forums. Eagle also
offers software update programs that supply you with new enhancement
releases and quality updates.
There are basically three easy ways to gain answers to your technical
questions: Electronic Support Services - a group of electronic
tools that give you access to a wide array of technical information,
On-site Support, and Telephone Support - where you can
log a support case with technical support engineers.
For more information about education, support, and consulting options
at EBS, please contact an Eagle Customer Service Representative by calling
248-553-2260 ext. 30.